Cancellation of All 24 Performances: Touken Ranbu：The Musical “Shizuka no Umi no Paraíso”
Tokyo triumphal performance, May 15th (Fri) to 31st (Sun)
Thank you very much for supporting Touken Ranbu: The Musical.
Considering the situation of the novel coronavirus infection spreading, the extension of the state of emergency declared by the government, and policies of local authorities, we held discussions. As a result,
all 24 performances that were scheduled to be held from May 15th (Fri) to 31st (Sun) at The Galaxy Theatre
as well as live viewing and live streaming that was scheduled for May 31st (Sun),
and the pre-order of Blu-ray&DVD that we are currently accepting reservations for,
will be canceled.
We sincerely apologize for this last-minute notice.
Regarding details on how to receive ticket refunds, please check here.
*Refunds will be provided by the ticket agencies you purchased your tickets from.
*If the ticket is already issued, we cannot provide a refund unless you have the ticket under any circumstances. Please note that if you damaged/lost/disposed of the ticket (including a missing ticket slub), you will not be able to receive a refund.
For details on the refund of the live viewing, please check here.
For cancellations and refund of pre-ordered products, including Blu-ray and DVDs (including online shopping/theater special gifts), please contact the venue's product sales desk or one of the three companies that provide official internet shopping.
If you reserved at the venue's product sales desk, please contact firstname.lastname@example.org.
If you reserved on the official shopping website of Touken Ranbu: The Musical, please check here.
Reservations on DMM.com's official online shopping website will be canceled automatically. Please contact here for inquiries regarding the cancellation.
If you reserved on the silkroad store, please check here.
Also, for purchasing official items, please continue to use official shopping websites and designated agents.
For customers who have been looking forward to the performance, we tried our best to hold the performances. However, we are deeply sorry to have to cancel the performances.
With this situation, we want to bring this work to everyone again, so we are making arrangements to hold the performance, “Shizuka no Umi no Paraíso,” in fall 2021.
All the casts and staff pray that this situation settles down. We will also continue to work hard so everyone can enjoy Touken Ranbu: The Musical.
We appreciate your understanding.
"Touken Ranbu: The Musical" Production Committee.