Notice of Apology and Re-release Regarding the Video Issue with the Movie Card Included as a Shared Preorder Bonus for the Touken Ranbu: The Musical The 10th anniversary Shukugasai “Medetaya utanohomare hananomai” Blu-ray & DVD First-Press Limited Edition (Four Official Online Stores)
We would like to express our sincere appreciation for your continued support of the Touken Ranbu: The Musical.
We have confirmed an issue affecting the "Main Feature Digital Copy" available via
on the Movie Card (which includes unreleased backstage footage and a digital copy), provided as a shared preorder bonus for the Touken Ranbu: The Musical The 10th anniversary Shukugasai “Medetaya utanohomare hananomai” Blu-ray & DVD First-Press Limited Edition available through the four official online stores. We have confirmed an issue affecting the "Main Feature Digital Copy."
We sincerely apologize for any inconvenience this may have caused.
[Affected Content]
Touken Ranbu: The Musical The 10th anniversary Shukugasai “Medetaya utanohomare hananomai” Blu‑ray & DVD First‑Press Limited Edition
Movie Card (Unreleased Backstage Footage + Digital Copy), included as a shared preorder bonus through the four official online stores
Main Feature Digital Copy for the July 29 (Tue) Performance (DAY 1)
Main Feature Digital Copy for the July 30 (Wed) Performance (DAY 2)
【Details of the Issue】
Due to an error in the video encoding settings, the content was released at a quality different from that originally intended.
[Notice Regarding the Re-release of the Video]
As of 1:00 PM on Tuesday, June 16, the video is available for viewing in its originally intended quality.
[Instructions Based on Your Viewing Environment]
• For streaming playback
The updated video data will be applied automatically.
• For downloaded playback
We sincerely apologize for the inconvenience, but ask that you please re-download the affected video.
Please note that there are no issues with any of the video content included in Touken Ranbu: The Musical The 10th anniversary Shukugasai “Medetaya utanohomare hananomai” Blu-ray & DVD retail edition, or with the unreleased backstage footage included on the Movie Card provided as a shared preorder bonus for the First-Press Limited Edition through the four official online stores.
We sincerely apologize for any inconvenience this matter may have caused.
Thank you for your continuous support of Touken Ranbu: The Musical.
[Inquiries]
toukenranbu-info@euclidagency.com