How to obtain refunds for Touken Ranbu: The Musical ”Iwainokuju Ranbuongyokusai” (Hokkaido Performance) due to production changes
Here are the instructions for customers on how to obtain a refund if they canceled their attendance at Touken Ranbu: The Musical ”Iwainokuju Ranbuongyokusai” (Hokkaido Performance) due to changes to the production.
Please Note
You will need to complete the refund procedure yourself, so please make sure to check the details outlined below
and complete the process within the designated time period.
About Ticket Refunds
Unused tickets for refundable performances will be refunded via Lawson Ticket.
*Please note that no refunds can be accepted under any circumstances after the refund period has ended.
*Please note that no refunds will be issued for lost, destroyed, or damaged tickets (including missing ticket stub portions) under any circumstances.
Refundable Performances
Hokkaido Performance (Makomanai Indoor Stadium): All 3 performances
October 12, 2024 (Saturday) 18:00 performance
October 12, 2024 (Saturday) 13:00 performance / 18:00 performance
Refund Period
October 22, 2024 (Tuesday) at noon until November 4, 2024 (Monday/Holiday) at 23:59
. *Please note that refunds will not be possible under any circumstances after the refund period has ended.
■Refund Method
Lawson Ticket
Click here for details.
Please bring your ticket to a Lawson or Ministop store within the refund period.
Please be sure to complete the refund process at the same convenience store chain that the ticket was issued.
(If your ticket was issued at Lawson, please visit a Lawson location. If your ticket was issued at a Ministop, please visit a Ministop. )
*Please note that we will not be able to refund tickets that have been lost, discarded, or damaged (including tickets that are missing the stub), under any circumstances.
*Only the price of the ticket will be refunded. Please note that refunds do not cover any fees from ticket agencies.
Lawson Ticket: Inquiries Regarding Ticket Refunds
https://faq.l-tike.com/
Tiketore
Customers who purchased tickets from Tiketore should follow the same refund process as Lawson Ticket, detailed above.
Tiketore: Inquiries Regarding Ticket Refunds
http://redirect.pia.jp/pc/tiketore.html
We ask all customers who are eligible for a refund to complete the refund process within the refund period. We apologize for any inconvenience.
Touken Ranbu: The Musical, Production Committee