Touken Ranbu:The Musical “Tokyo Kokorooboe” (Tokyo Homecoming Show performances) - Update about the ticket refund process (added May 25, 2021)
For Touken Ranbu:The Musical “Tokyo Kokorooboe” (Tokyo Homecoming Show performances),
the following is information regarding the ticket refund process for customers that have made advance requests for refunds.
[Important Points]
*Submission of an advance refund request does not conclude the refund process.
You must complete the refund process yourself, so be sure to review the details of the refund process on the URL below,
and please complete the process within the designated time period.
About Ticket Refunds
Unused tickets for refundable performances will be refunded via Lawson Ticket.
*Please note that after the refund period, no refunds can be accepted under any circumstances.
*Please note that we will not be able to offer any refunds if your ticket is lost, destroyed, or damaged (including loss of stub), regardless of the reason.
Refundable Performances
Tokyo Homecoming Show performances
May 14th, 2021 (Fri) to May 23rd (Sun)
Nippon Seinen-kan Hall
All 14 performances
Refund Period
From May 25th, 2021 (Tue) at 10:00am until June 7th (Mon) at 11:59pm.
*Please note that after the refund period, no refunds can be accepted under any circumstances.
- Refund method
[Lawson Ticket]
Details here
Please bring your ticket to a Lawson store or a Ministop store within the refund period.
Please be sure to complete the refund process at the same convenience store where the ticket was issued.
(If your ticket was issued at a Lawson store, please go to a Lawson store. If your ticket was issued at a Ministop store, please go to a Ministop store.)
* Please note that we will not be able to offer any refunds if your ticket is lost, destroyed, or damaged (including loss of stub), regardless of the reason.
* Only the price of the ticket will be refunded. Please note that we will not refund any fees from ticket agencies.
[Lawson Ticket: Inquiries Regarding Ticket Refunds]
https://l-tike.com/contact/
[Tiketore]
Customers who have purchased tickets from Tiketore should follow the same refund process detailed in [Lawson Ticket] above.
[Tiketore: Inquiries Regarding Ticket Refunds]
http://redirect.pia.jp/pc/tiketore.html
We apologize to those unable to attend,
and thank you in advance for your cooperation in completing the refund process before the end of the refund period.
Touken Ranbu: The Musical Production Committee