Notice Regarding Ticket Refund Procedures for Touken Ranbu:The Musical “HIGEKIRI HIZAMARU DUO PERFORMANCE2020 ~SOGA~” [Tokyo]
Regarding Touken Ranbu:The Musical “HIGEKIRI HIZAMARU DUO PERFORMANCE2020 ~SOGA~” [Tokyo], ticket holders of canceled performances from September 27th (Sun) to 30th (wED), 2020, as well as attendees that were not able to attend due to matters related to Covid-19, will be issued refunds via the following processes.
Please review the details below carefully before starting the process.
■ Ticket Refunds
Tickets that remain unused for their relevant performances will be refunded via Lawson Ticket.
*Please note that we will not be able to offer any refunds should the refund period expire, regardless of the reason.
*Please also note that we will not be able to offer any refunds if your ticket is lost, destroyed, or damaged (including loss of stub), regardless of the reason.
■ Refundable Performances
September 27th (Sun) to October 11th (suN), 2020, Maihara Amphitheater, all 20 performances
(Including the canceled performances on September 27th (Sun) to 30th (Wed), 2020)
■ Refund Period
OOctober 13th (Tue) 10:00 a.m. to October 25th (Sun) 11:59 p.m., 2020
*Please note that we will not be able to offer any refunds should the refund period expire, regardless of the reason.
*Please also note that we will not be able to offer any refunds if your ticket is lost, destroyed, or damaged (including loss of stub), regardless of the reason.
■ Refund Method
More details here
Refunds will be made at the store where the ticket was issued. Please bring your ticket with you and visit the relevant store within the refund period.
Please see the lower part of your ticket's front side to see where it was issued.
If you cannot visit the store that issued the ticket, please see Lawson Ticket's official website above for how to get your refund.
*If your ticket hasn't been issued yet, please complete the refund process once your ticket has been issued.
*Handling fees are also refundable. To receive a refund for handling fees, you must have the "Handling Fee Voucher" that was issued together with your ticket.
[Lawson Ticket: Inquiries Regarding Ticket Refunds]
https://l-tike.com/contact/
[Tiketore: Inquiries Regarding Ticket Refunds]
http://redirect.pia.jp/pc/tiketore.html
We apologize for the inconvenience and
we kindly ask for your cooperation in completing the refund process before the refund period ends.
Touken Ranbu: The Musical Production Committee